Tenant Payments
Coin
What a tenant may be asked to pay is limited by law. It should be stated plainly — the same room, the opposite side of the desk. What follows are the payments permitted under the Tenant Fees Act 2019.
The contractual rent for the property.
A refundable holding deposit to reserve the property, capped at one week’s rent under the Tenant Fees Act 2019.
A refundable tenancy deposit, protected in a government-authorised scheme. Capped at five weeks’ rent where the annual rent is less than £50,000, or six weeks’ rent where the annual rent is £50,000 or more.
Interest may be charged only where rent is more than 14 days overdue, at no more than 3% above the Bank of England base rate, and only if permitted by the tenancy agreement.
The reasonable cost of replacing a lost key or security device, where permitted under the tenancy agreement. Evidence of cost will be provided on request.
Where a change to the tenancy is requested by the tenant. Capped at £50, or the landlord’s / agent’s reasonable costs if higher, under the Tenant Fees Act 2019.
Where early termination is requested by the tenant. Limited to the landlord’s loss and the agent’s reasonable costs arising from the termination.
Payments for utilities, communication services, TV licence and council tax where the tenant is responsible under the tenancy.
Client Money Protection Client Money Protect
Redress Scheme The Property Ombudsman
We do not charge prohibited tenant fees. Published in accordance with the Tenant Fees Act 2019 and the Consumer Rights Act 2015. Landlord fees are set out under Landlord Fees.